We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (24)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Jan 2019 02:04
Прикольная вещица, шло долго, не отслеживалось практически, но пришло, спасибо
7 Jan 2019 10:43
I absolutely love this necklace. Apparently so do others I wore the sap to my mother's house lol in she took it right off my neck. She 1st saw it and could not believe the beauty of it. The pendant is a beautiful size it's not too big not too small. What's amazing about this necklace is depending on the light it is either a vibrant red or if you hold it up against the light it is a Orange color and has speckles in it. Everywhere I go people compliment me on this necklace and wanna know where I have gotten it because you cannot find this necklace anywhere but Ali express. As my 1st order was this came to my door step in under 2 weeks to the US. I am going to be ordering more in different colors these are so beautiful. I cannot believe my mother took the necklace right off my neck and kept it lol but it is that beautiful and you will see in the pictures the color shift from red to Orange it is truly a one of a kind necklace and very well made it does not tarnish I highly recommend A++++
28 Dec 2018 03:22
Llegó en perfecto estado. Es muy bonito. Muchas gracias.
15 Dec 2018 06:11
Все отлично, спасибо. С продавцом не общались, не было необходимости. Кулоны хорошие, цепочка 45+5см.
21 Oct 2018 09:31
Подвеска шла на Кубань долго - больше месяца. Трек не отслеживался. Упаковано стандартно. При транспортировке ничего не поцарапалось. Подвеска крутая. Жена любит такие штучки. В ней все класно и сама подвеска и цепочка. Товар рекомендую. Продавца рекомендую.
11 Oct 2016 11:26
Many thanks, they are very nice. A greeting
11 Oct 2016 08:15
Nice decoration, like shipping almost a month, the seller thank you
10 Oct 2016 09:06
I'm very satisfied
10 Oct 2016 07:50
Very nice and beautiful! Happy with the purchase! Fast shipping and nice seller!
10 Oct 2016 06:39
Very beautiful sun! thank you seller!
10 Oct 2016 04:02
The necklace is beautiful. identical to the announcement. took a while the arrive, but, in general, I am satisfied.
9 Oct 2016 19:12
9 Oct 2016 12:58
Last shiping, beautiful pendant. Very pleased.
9 Oct 2016 00:06
8 Oct 2016 12:22
Everything is OK.
8 Oct 2016 05:25
8 Oct 2016 02:27
7 Oct 2016 13:45
7 Oct 2016 06:13
Arrived after 22 days since the order. It looks nice, but not over the top. For the price OK.
6 Oct 2016 14:25
6 Oct 2016 07:52
Kulonchik pretty, thank you seller, sorry is long, more than a month
6 Oct 2016 03:46
Free product. thanks
6 Oct 2016 01:30
5 Oct 2016 19:13
fast shipping thanks
5 Oct 2016 13:30
5 Oct 2016 12:52
Very nice necklace, looking good quality - in reality it looks even better than on photos in this offer. Very good for a gift. Thank you!
4 Oct 2016 11:07
i love it thank you
Leave a Review