We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Jan 2019 10:10
Perfect product. Reliable store the good arrived in 20 days in christmas period thanks a lot
7 Jan 2019 03:23
Very beautiful ring. I like so much.
2 Jan 2019 10:37
Venditore serio ed affidabile. Ho avuto un problema con la spedizione che è stato prontamente risolto dal venditore. Spedito tramite raccomandata. L’anello è esattamente come in foto. La misura corrisponde a quella indicata. Anello molto luminoso.
26 Dec 2018 12:43
parfaites livraison rapide recommande le vendeur
26 Dec 2018 08:10
Muy bonitos ahora mi novia me va a entregar su anillo
24 Dec 2018 09:05
24 Dec 2018 08:30
Excellent rings for the money. Arrived in a month.
20 Dec 2018 23:59
красивое кольцо. с размером ошиблась, велико. буду носить на етом пальце. спасибо.
19 Dec 2018 01:29
Нужно было выбирать 8.
17 Dec 2018 14:50
Buona qualità e spedizione veloce, Tutto come in descrizione. Thank you very much!
15 Dec 2018 20:34
beautiful rings! great price! shipped and delivered quickly. love love love
12 Dec 2018 07:51
все хорошо. размер подошёл
10 Dec 2018 02:47
This is the 3rd ring I ordered, in a group of rings. I purchased the engagement ring to go with this band, and the set is just beautiful❣ Of all the rings in the set, this one is my favorite! It fits perfectly, and is comfortable to wear, it is a thick ring (to accommodate all those sparkling stones), and to give room for the deep channel, holding the stones in safely. I really tested the sturdiness of the ring, and the stones are in very tight! No fear of bumping the ring and loosening a stone (although the Seller included a loose stone in the packaging, not sure if it's a replacement, or just an oversight). When I added the engagement ring that matches this ring, the 2 rings just fit! Giving me a finger full of sparkles! I discovered (if you take the time to look), that all the engagement rings have a matching wedding ring somewhere in the shop. I found the band to match the other ring I purchased, by careful looking, and will return to get it soon! I give this Seller 5☆☆☆☆☆'s ->
9 Dec 2018 13:11
Beautiful sparkling ring. Just as described. Very shiny 3 rows of jewels. inside of ring is curved with unpolished stainless steel with a darker color than silver but makes the ring look absolutely unique and gorgeous. It is always a pleasure to receive jewelry from Cacana. They aim to please and I am never disappointed. Thank You!
9 Dec 2018 11:20
lindo e perfeito
8 Dec 2018 19:19
Nhẫn hơi dầy nên đeo vào thô
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