We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (28)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Sep 2016 21:03
2 Sep 2016 01:41
Very satisfied,i like it very much
14 Jul 2016 19:06
13 Jul 2016 06:53
Everything is fine, all consistent with the description, product quality, the seller sent very quickly. I recommend. best price and best seller. all excellent, everything matches the description, qualitative commodity, seller sent very quickly. i recommend. best price and best seller.
5 Jul 2016 04:08
Thank you very much pradovtsu for communication I asked siniyu bag black and you sent me. I liked it.
30 Jun 2016 00:23
29 Jun 2016 08:22
Fast dellivery,thank you,but the handbag has a smell...
24 Jun 2016 20:40
Do not pull on your price
21 Jun 2016 12:28
Thank you dear seller merchandise and arrived on time and in style and with the same what has been described on the site and I look forward to cooperate with you again and thank you again
21 Jun 2016 00:54
excellent and well packed
8 Jun 2016 09:08
Bag is good only in the photo, but I recommend seller
8 Jun 2016 00:23
The bag is beautiful! track to track. it's all the time! but the handle bags have a different color. the bag blue and lilac shade, the pen blue and dirty shade. in several places stuck thread .. of the edges of the handle also fabric for pens and thread sticking .. for this price it would be possible and more carefully done. for it and reduce the assessment...
4 Jun 2016 21:36
Fast shipping, 13 days in United States.
1 Jun 2016 17:08
My purchase satisfied
1 Jun 2016 04:03
31 May 2016 22:11
Super delivery 2 weeks in the Belgorod region. great bag fits the description
31 May 2016 22:10
Mom liked it!)))
30 May 2016 13:35
Hot i have received what j'avais hot. a good seller wish our listening.
20 May 2016 12:08
Super torebka,lawenda w środku:)szybka wysyłka,dziękuję i polecam!!:)
17 May 2016 22:12
Bag looks cheaper than in the picture. hardware is cheaper than expected and the size smaller. overall not bad, but not on Pyaterochka. by the way, sent in a simple bag the bag a little hurting
16 May 2016 03:51
wonderful color,and leather is good.
16 May 2016 02:51
semll good,flavor of lavender.and nice size.I like it
12 May 2016 12:33
Top selling item good quality fast delivery
12 May 2016 02:09
9 May 2016 03:52
really nice,good quality
8 May 2016 04:46
great bag,real color,I like it
6 May 2016 03:08
5 May 2016 00:23
Bag came wrinkled.
29 Apr 2016 22:36
Great bag, not sorry that ordered beautiful, looks great! thank you, responsive, super, at my request, sent a lot of pictures, bags from different angles, very friendly person and with a good sense of humor. I wish him good luck and certainly recommend to everyone! track to track, the bag to the Moscow region was 29 days.
28 Apr 2016 05:46
great quality,just as the picture
27 Apr 2016 08:13
The track is not tracked the seller returned the money after the opening of a dispute. delay the shipment.
19 Apr 2016 12:31
Everything ok, fast shipping to Poland.
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