We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (20)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Oct 2016 08:34
5 Oct 2016 19:47
Beautiful in appearance. but. seams are not straight, all the sticks out of the seams. I did not like. puny band. one can see that not for long it will be enough. very sorry. For the price a little expensive.
17 Sep 2016 02:56
Bag happy. exactly a month went to Anapa st. благовещенская waiting impatiently) flat seams, not Vanya there is a small defect apparently потерса is going not terrible. tr. otsl-i the seller did not communicate. Thank you seller! and for a present ATP))
11 Sep 2016 00:53
Bag of good quality. beautiful, light, exactly the same as advertise. the only minus is a long delivery. and the quality of goods no complaints.
7 Sep 2016 00:24
Very cool bag! as in the photo of the seller, sewn well. came about a month, track our mail.
2 Sep 2016 03:59
More small than imagined
25 Aug 2016 13:13
Super;-) five stars;-)
25 Aug 2016 07:00
Very pimp the BAG I recommend it!
24 Aug 2016 07:41
Delivery fast, the quality is good. the seller put 3 rezinochki hair, nice! I recommend!
24 Aug 2016 02:46
Smallest that what i m'attendais but good quality. thanks
15 Aug 2016 02:41
Good bag. Fast shipping.
13 Aug 2016 07:45
9 Aug 2016 13:00
Cool bag, it looks stylish. there is no smell. spasibochki seller for gift
6 Aug 2016 07:14
Good Good Good! Thx!
5 Aug 2016 04:46
Cool bag! I recommend
4 Aug 2016 08:35
In the description was not specified size so the bag was 3 times less than we expected :) one of the lightning expenses, but the fault was easily fixed by поджимания slider. so we did not open. Inside the purse was a gift-a few rubber bands for hair :) Respect seller! however please still indicate the size :)
2 Aug 2016 10:07
packing was not good but overall okay
29 Jul 2016 00:34
absolutley perfect..delivery bag seller.also get me small gift
28 Jul 2016 14:28
28 Jul 2016 03:18
24 Jul 2016 01:48
Bag was a long month and 25 days I liked the bag itself, inside was a gift in the form of elastic bands for hair the smell is blurred.
22 Jul 2016 02:52
The quality is good, but there is little smell. minus, ooooooochen long was posting tired of waiting))
20 Jul 2016 02:43
18 Jul 2016 05:47
Handbag received fairly quickly, the color I wanted, sorry, it is quite small, purely for the little things but the purchase is very happy, thanks for rezinochku hair)))
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