We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Apr 2017 18:02
сумка твёрдоформованная (коробочка), система закрывания трудно реализуемая, буду пользоваться в открытом состоянии. внутри всего два кармана один на молнии, подклад клеенчатый, можно протереть, вид у сумки эффектный, продавец общительный идёт на встречу,скорость доставки на уровне
8 Apr 2017 02:45
Все отлично. качество хорошее. открывать немного неудобно
4 Feb 2017 19:38
Perfect! Absolutely happy! thank you, will be buying again! and thanks for the little present :)
26 Jan 2017 21:34
Сумка приехала быстро на Крайний Север России всего за 10 дней. Упакована была в картонную коробку, привез курьер прямо на работу :) Небольшая компактная сумка на каждый день. Качество хорошее, но немного грубоватое, открывается с усилиями, жесткая кожа, не похожа на натуральную. И еще замочек так и не получилось закрыть, отдала своему сыну ему понравился.
31 Dec 2016 23:48
Очень красивая сумка! Просто супер! Я взяла размер , который побольше, но он сумку не портит, она очень красивая и элегантная. В подарок продавец положил шёлковый платок. Его можно повязать на шею или на сумку, очень необычно! Большое спасибо! Доставка быстрая, что тоже порадовало.
11 Dec 2016 09:24
this is 2nd bag i order, quick delivered. wonderful. My friend love it.
23 Nov 2016 11:20
Zeer goede kwaliteit!
20 Nov 2016 22:43
it was so nice, better than my expectations.. delivery fast, I got it just Nick of time before I leave taiwan. super awesome!
5 Oct 2016 03:32
The order was sent by courier. the bag is beautiful. the quality is good.
21 Sep 2016 20:53
Wrote seller sociable all the details, shipping paid by the seller itself it paid Bag came for 10 days. the quality of the goods I am happy even very))) was well packed in a box package, the bag was branded case, perfectly stitched, the cons I did not find) all hardware packed inside there are two pockets) bag is not big but not small, medium size (35 cm). very high quality finish, I look at her and Narada! unique I recommend to buy!))) photo link https://ru.itao.com/u/365029591#post-8210391519
31 Aug 2016 20:07
Very wonderful bag! Perfect! A bag of excellent production. 30cm bag wasn't too big and was the very good size. I recommend very much. A wonderful seller. I'd like to buy it at this store again.
26 Aug 2016 17:37
The bag came in good conditions and as described . Satisfied
2 Aug 2016 05:27
Great bag and fast postage. Highly recommended trader.
20 Jul 2016 15:12
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