We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (27)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
11 Oct 2016 18:08
11 Oct 2016 15:06
i love the bag so much its great and really beautiful! im so in love! i wanna sa5thanks to , to this great seller good communication and they just want the best for them client's ❤❤ wish all the best ,for you seller , love and light
11 Oct 2016 06:59
Fast shipping. Receive working 5 days. Also beautiful bag.
7 Oct 2016 22:02
Good bag, beautiful, fast delivery
2 Oct 2016 02:04
25 Sep 2016 19:20
Fast delivery extra two stars
20 Sep 2016 19:33
fast shipping and I recommend the seller
17 Sep 2016 19:17
Shipping in стамбул for 15 days. very beautiful bag. everything fits the description. there is a slight smell of glue from the lining. the seller put upakovochku with spare kamushkami.
13 Sep 2016 20:28
10 Sep 2016 22:33
OMG absolutely fab & 6 days delivery
7 Sep 2016 07:34
6 Sep 2016 22:35
i love it...tnxx
5 Sep 2016 21:25
Excellent item, excellent communication with very cooperative seller. I highly recommend the product, quality are gorgeous, all done at the highest level. I like it very much and will definitely buy again! Seller, many thanks
5 Sep 2016 19:42
Handbag reached 22 days. the quality is excellent. very beautiful! thank you seller!
5 Sep 2016 00:55
My Goodness! I received the bags in less than a week! Well packed and in perfect condition. Bags are lovely and looking forward to using them!
2 Sep 2016 16:25
so beautiful I love it
31 Aug 2016 19:51
Very nice and very particular...
25 Aug 2016 19:23
Very nice quality, everything in tact? I love it!
25 Aug 2016 19:02
omg luv it and very fast delivery
18 Aug 2016 05:26
15 Aug 2016 22:14
Perfect! Very happy!
15 Aug 2016 08:57
Order received very quickly. goods are satisfied. thank you very much.
14 Aug 2016 08:18
20 Jul 2016 21:34
Amazing perfect bag luxury dazzling ווואווו מאד והגיע inside weekly recommend
15 Jul 2016 12:41
Wow the best bag I've never imagine such a beauty!
23 Jun 2016 22:54
perfect, very cute .i recommend seller
27 May 2016 09:54
Best purchase from Ali!!!
17 May 2016 18:04
Excellent seller شكراً you the excellent
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