We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (18) | 100% |
4 Stars (0) | 0% | |
Neutral (0%) | 3 Stars (0) | 0% |
Negative (0%) | 2 Stars (0) | 0% |
1 Star (0) | 0% |
Buyer | Real customer reviews | |
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V***h ![]() | 14 Jan 2019 01:15 красивые и качественные. в комплекте по две застежки. трек не отслеживался.ехали очень долго, может валялись на почте | |
L***i ![]() | 13 Jan 2019 00:32 All is fine. Earrings are beautiful. | |
V***e ![]() | 9 Jan 2019 04:05 Заказала 11.11.18 пришли 9.01.19)))не отслеживались,две застежки достаточно плотные ,короче хорошие Серёжки ))) | |
E***a ![]() | 9 Jan 2019 02:35 качество супер | |
L***N ![]() | 28 Dec 2018 13:18 lindos, chegou rápido e não precisei pagar a taxa obrigatória no Brasil | |
E***k ![]() | 27 Dec 2018 12:05 Доставка 20 дней | |
O***a ![]() | 26 Dec 2018 02:40 Серьги шикарные! У нас такие от 700 стоят! | |
A***v ![]() | 17 Dec 2018 07:48 Всё отлично рекомендую | |
A***r ![]() | 4 Dec 2018 05:50 Заказ пришел очень быстро. Сережки просто супер, лучше чем ожидала. Советую заказывать. Немножко погнулись некоторые гвоздики при пересылке, но легко выровнять. Продавца рекомендую | |
V***n ![]() | 1 Dec 2018 03:31 Всё отлично, пришло за месяц до Екатеринбурга, описание товара точное,отлично упакованном, 4 застёжки ,выглядят супер.Спасибо.Продавца рекомендую!!!! | |
A***a ![]() | 30 Nov 2018 02:17 Это просто чудо!такие же в магазине в несколько раз дороже!!! | |
Y***n ![]() | 22 Nov 2018 04:10 Tres bellle. Néanmoins il faut que le vendeur arrete d’emballer les produits de manière trop forte car ca abime le produit. Le fermoir de la boucle d’oreille est tordue. | |
B***b ![]() | 16 Nov 2018 04:39 Came very quickly. I always buy from this company and they’ve never disappointed me. | |
A***a ![]() | 15 Nov 2018 03:41 очень красивые, довольна на 100% | |
P***v ![]() | 15 Nov 2018 03:32 посылка шла месяц и 2 недели, но сережки очень красивые. | |
F***a ![]() | 14 Nov 2018 02:19 клёвые. Я довольна | |
A***n ![]() | 13 Nov 2018 03:59 серьги огонь! малость тяжеловаты. ну и как по мне слабая застежка. но смотрятся эффектно. своих денег стоит! советую! | |
S***s ![]() | 8 Nov 2018 09:04 мне понравилось, продовца рекомендую. | |
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