We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
10 Oct 2016 04:17
Super! great bag! thank you gifts for the seller!
3 Oct 2016 04:36
Good bag. about 1 month to moscow
2 Oct 2016 08:01
Bag is good, dostaka fast, packed on the conscience does not deform during transport, but I rented 1 ball chain which is twisted I think to replace it on black strap
2 Oct 2016 00:21
Good bag, but too small
1 Oct 2016 06:10
product is very good received in good condition
24 Sep 2016 10:00
very good !! and thanks for the gift . love so much
22 Sep 2016 18:31
A little smaller than I expected
19 Sep 2016 07:20
I ordered two bags: pink and red, were well staffed, but the red slug deformed. Pink bag color was very gentle soft I was afraid, it will be very bright. red bag-the color as in the picture, bright, locks are working. the chain on the purse is not as pictured. generally satisfied with the order, I recommend the seller.
17 Sep 2016 08:04
Very good quality handbag! thank you seller!
17 Sep 2016 08:02
17 Sep 2016 07:46
Good, beautiful bag, not wrinkled. came for 3 weeks
17 Sep 2016 07:46
Great bag! Very good quality too, thanks!
17 Sep 2016 07:26
excellent bag for this price! fast shipping. will order more
17 Sep 2016 06:56
love it :)
17 Sep 2016 06:51
Cool bag, looks good. the quality is good. came quickly
17 Sep 2016 06:49
Goods reached quickly! was well packaged + podarochki)) dealer molodchinka)) everything is super, live bag looks better)) advise))
17 Sep 2016 06:44
Great bag, chic packed .. very happy .. highly recommend))
17 Sep 2016 06:22
Lovely bag, wonderful quality! there is a small scratch on accessories, but invisible. the seller did everything as requested, put inside the air cushion) for a long time could not open, it is necessary to pull the button side
17 Sep 2016 05:49
Great bag! I am very happy shopping! came quickly.
17 Sep 2016 05:20
Didn't recieve but it got my money back
17 Sep 2016 05:00
Loved so mush
3 Sep 2016 18:43
Bag is fully consistent with the photo on the website, the quality is good, excellent hardware, the chain is accurate and heavy. the only negative for me is too short chain uncomfortable to wear over the shoulder, but the girls are less high fit perfectly (my height 175 cm)
29 Aug 2016 22:29
Thank you very much! cool bag, inside was a present, very nice))) I recommend 100%!!!!
29 Aug 2016 22:28
Great bag, good quality, very fast delivery to Moscow 14 days.
29 Aug 2016 22:27
Excellent store , very honesty ,high quality , good community ..... Thank you
25 Aug 2016 02:41
Beautiful and sent me A BRACELET gift. many thanks!!!
24 Aug 2016 05:34
Cool bag! Fetter heavy not short for 160роста) The seller made quality packaging (pupyrka + box + air)) put little presents. Thank you very much!
23 Aug 2016 09:29
The quality is bad, not worth the money. came with scratches but the seller quickly returned the money. I do not advise.
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