We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (18)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Oct 2016 08:37
Too big, I think that will be less.
9 Oct 2016 21:50
Beautiful but smaller than on the picture. That's too bad. I need to ordre other ones. They are beautiful anyway.
9 Oct 2016 21:40
9 Oct 2016 06:08
31 order and 8. has some taken but it also the trouble. super lovely earrings good, the clamp is solid. i'm very satisfied with my order!!
8 Oct 2016 04:30
very nice!!!!!!! love it :)
8 Oct 2016 02:42
Earrings come in a month. perfectly packaged. earrings with a good mount, size is rather big, on the ears look great and festive. all the stones in place. thank you seller.
7 Oct 2016 18:18
Earrings excellent, I am delighted with them, thank you very much It came about a month in Voronezh
7 Oct 2016 05:50
Delight! strong, everything is in place, came quickly
6 Oct 2016 12:20
I love it! thank you!
2 Oct 2016 20:00
Very beautiful earrings that perfect in all details same as uploaded pictures, fast delivery (26 days), and good packing. Surely buy from this store again.
2 Oct 2016 07:00
1 Oct 2016 16:21
Beautiful. s'attachent fast. not too heavy.
1 Oct 2016 05:00
Excellent. Well packed. Good product
30 Sep 2016 22:00
Product finally came waited 3 months! but pleased with earrings, beautiful!
30 Sep 2016 10:30
29 Sep 2016 21:16
Very beautiful! Love it!
28 Sep 2016 10:20
Beautiful earrings, correspond to the description
28 Sep 2016 06:50
Delivery month to Irkutsk, everything is fine
28 Sep 2016 06:49
All came perfectly!
27 Sep 2016 23:31
very cute !! I recommend it
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