We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Oct 2016 00:32
Nice product as in the picture
12 Oct 2016 00:25
10 Oct 2016 23:09
Goods arrived, the money returned
10 Oct 2016 22:08
10 Oct 2016 22:04
All consistent with the description
10 Oct 2016 22:00
has some issues
8 Oct 2016 23:22
Beautiful necklace, everything is fine
8 Oct 2016 17:04
7 Oct 2016 19:55
7 Oct 2016 19:50
The order came for 3 weeks in St. Petersburg: shipping was fast corresponds to the description, there is no marriage. I am happy! I recommend seller.
6 Oct 2016 22:31
6 Oct 2016 10:24
Delivery month. all as in the photo.
5 Oct 2016 20:42
Very nice and lovely necklace! excellent quality. I really liked it! thank you very much for the wonderful goods seller!
5 Oct 2016 20:42
Delivery fast. very happy. thank you
5 Oct 2016 20:41
I'm vzahvatі)) yakіst tsіnu duzhe navіt vrahovuyuchi))) shipping in 3 tizhnі up Ukraine Ternopil Misto... dyakuyu merchants!
5 Oct 2016 10:25
Great price for it. as on picture
5 Oct 2016 03:30
Cool necklace. looks expensive. thank you seller. came very quickly.
5 Oct 2016 03:23
18 days taken) all good packed, otslezhovalos, I will escho zakazovat
4 Oct 2016 12:22
4 Oct 2016 03:20
I'm very satisfied
3 Oct 2016 10:33
Beautiful, nice, as in the photo. thank you seller!
3 Oct 2016 05:55
2 Oct 2016 06:09
1 Oct 2016 11:21
Very nice. recommend the shop. Shipping fast and safe.
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