We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
11 Sep 2016 08:51
Come in time. all is well. thank you!
10 Sep 2016 08:01
Everything ok !
22 Aug 2016 05:26
A little bit crooked but still very pretty
6 Aug 2016 07:48
Lovely bag high quality product received matches very quickly!!
5 Aug 2016 11:15
Excellent ! I recommend seller !
2 Aug 2016 04:14
Bag is not bad for such a price, but the smell of chemistry
31 Jul 2016 02:18
The BAG Is as in the description. not as in the main photo that appears between beige and GREY but completely gray. it was expected. CHAIN will probably go wearing By the quality, that By the Price is well But can be Put on A chain off best quality and Thus avoids this. But Good overall the BAG Is such Which the description, is nicely and i like it. not Is big, but a Medium bag on the Little But with many compartments. come on which is not bad By the price .. But take care these Little details as the CHAIN would do that it was More delighted. the material of the Bag on yes creo it is ok, addition doesn't smell too haha plastic in generally satisfied.
22 Jul 2016 11:14
Beautiful bag! as in the picture, though sniffy :)) thank you
18 Jul 2016 02:23
17 Jul 2016 00:57
16 Jul 2016 10:53
Very beautiful free شريع
16 Jul 2016 03:08
amazing bag for the price really really happy
14 Jul 2016 05:57
Very fast fully adjustable lovely product description
11 Jul 2016 01:20
Free fast enough makes fine bag which is not just a small flat indoor fine finished (no lining, fingerprint painting?) but it is super when on the door on not see inside
8 Jul 2016 04:02
Order delivered within 20 days. it's very fast for delivery to Belarus. Bag is good, the smell is, but not strong. neat seams. the only thing that подгуляло-it's a long strap-edge generously missed glue in some places glue roll up, sometimes stuck to itself and besides-stretched by pulling... the overall impression of 5-3,8. the seller did not communicate
6 Jul 2016 13:44
Compliant with pictures commentary is pretty white gray but rather pretty big holder good quality leaf. my purchase satisfied!
2 Jul 2016 15:07
2 Jul 2016 13:08
Super! bag is same as photo do not regret it all order ^ ^
27 Jun 2016 12:28
Fast delivery-15 days. the bag is packed well. photo and description of the products. there is an unpleasant smell.
24 Jun 2016 03:21
Good figment, the strap is not very Tough! in two weeks it had in Home
23 Jun 2016 06:28
very good product, the bag doesn't smell and it's very clean. Thank you
23 Jun 2016 03:29
Beautiful and arrived in just 13 days!
19 Jun 2016 03:42
Bag super, for a specific color gray
17 Jun 2016 04:07
Super seller! Very fast delivery and really good quality of bags! Thanks for the little gift! Great communication also!
17 Jun 2016 01:29
According to photo and i have had a premium small gift thanks
16 Jun 2016 20:13
supper great love it Thank you seller
16 Jun 2016 05:13
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